Privacy Policy

1. Personal Data Protection

Luks Domus Sàrl is committed to protecting the confidentiality of personal data collected on the website and to complying with the General Data Protection Regulation (GDPR) applicable in Luxembourg and the European Union.

2. Data Collected

The personal data that may be collected on the website includes, in particular:

• first name and last name
• email address
• phone number
• message content submitted through the contact form
• technical data (IP address, browser, etc.).

This information is collected only when the user voluntarily submits it through the website’s forms.

3. Purpose of data collection

The data collected may be used for:

• respond to requests submitted via the contact form
• prepare a quote
• manage customer relationship follow-up
• improve the website user experience

Data is never sold or disclosed to third parties.

4. Shelf life

Personal data is retained only for as long as necessary to process the request or in accordance with legal obligations.

5. Data Security

Luks Domus Sàrl implements appropriate technical and organizational measures to protect personal data against loss, unauthorized access, or disclosure.

6. User Rights

In accordance with the GDPR, you have the following rights:

• right of access
• right of rectification
• right of erasure
• right of opposition
• right to restriction of processing.

Please direct any inquiries to:

info@luksdomus.lu

7. Cookies

This site may use cookies to improve the user experience and track website traffic.

A cookie is a small file stored on your device when you browse the web.

Users can configure their browser to block cookies or to be notified when they are used.

8. Changes to the Privacy Policy

Luks Domus Sàrl reserves the right to modify this privacy policy at any time to ensure compliance with applicable laws.